Brits face delays as EU border system hits ‘technical difficulties’
British travellers heading to Europe are facing disruption as the rollout of the EU Entry/Exit System (EES) encounters technical difficulties across several countries.
The new system, introduced by the European Commission, replaces traditional passport stamping for non-EU nationals, including those from the United Kingdom. It officially began its rollout in October 2025 and is intended to be fully operational across the Schengen Area.
However, despite the deadline, multiple countries are still struggling to implement the system. Officials have acknowledged ongoing technical issues, with some border points unable to process travellers using the automated system.
Under the EES, travellers must register personal details, including biometric data such as fingerprints and facial scans, along with entry and exit records. The system applies to short stays of up to 90 days within a 180-day period.
In theory, passengers complete the process at automated kiosks at airports, ports, or rail terminals. However, due to current challenges, many locations are reverting to manual processing.
Travel expert Simon Calder described the rollout as “unravelling,” pointing to major issues in countries like France, where systems are reportedly far from ready.
These problems are having knock-on effects for key travel routes, including Eurostar services and crossings via the Port of Dover and Eurotunnel. Instead of using automated kiosks, many travellers are being processed manually by border officers, leading to potential delays.
The system will apply across 29 countries in the Schengen zone, including major destinations such as Spain, Italy, Germany, and Greece. However, Ireland and Cyprus will continue using traditional passport stamping.
Despite the rocky start, the European Commission maintains that the EES will ultimately improve border security and efficiency. Officials say it will help track travellers more accurately, reduce illegal overstays, and enhance the fight against serious crime and terrorism.
Once registered, travellers’ data will remain valid for three years, allowing for faster processing on future visits. However, those who refuse to provide biometric data will be denied entry.
The rollout issues have also cast doubt on the timeline for another planned system, the European Travel Information and Authorisation System (ETIAS), which may face further delays.
For now, British travellers are being advised to allow extra time at borders and prepare for possible disruptions as authorities work to resolve the technical challenges.
